nftix — privacy policy · effective July 13, 2026

We prove you were in a room. We don't follow you out of it.

What we collect

An email address, because that's how you sign in (handled by Privy, our authentication provider). A wallet address, created for you at sign-up — it's how tickets are held. If you choose a public profile: the handle and display name you type. When you buy with a card: the order record and your IP address, which we keep to stop bulk-buying bots — card numbers go to Stripe and never touch our servers. When your ticket is scanned at a door: the fact and time of that scan. If you post a clip from your pass: the clip.

What we don't

No advertising trackers. No analytics SDKs. No selling or renting your data — to anyone, ever. No location tracking. Your proof card is anonymous by design: it names the seat and the moment, never you. The pair card prints how far apart two scans landed — never the clock times, so it can't be lined up against a door camera. You choose what to claim by choosing what to share.

The blockchain part, honestly

Tickets are records on World Chain, a public blockchain. Wallet addresses and ticket transfers there are public and permanent — that permanence is what makes your proof worth something, and it also means those records can't be edited or deleted, by us or anyone. Nothing on-chain carries your name or email; the link between you and your wallet lives only in our systems, under this policy.

Who touches data on our behalf

Stripe (payments), Privy (sign-in and wallets), Vercel (hosting), Neon (database), Upstash (rate limiting), and Mux (video) — each gets only what its job requires. Venues you buy from see what a box office has always seen: the seat, the order, the door scan — not your email.

Your controls

You can use nftix without a public profile — proof stays private to you until you share a link. You can ask us for a copy of the data we hold about you, or ask us to delete your account and the data we control (on-chain records, as above, are beyond anyone's reach). Write to privacy@nftix.io.

Changes

If this policy changes in a way that matters, we'll say so on this page with a new effective date — plainly, like everything else here.